Honesdale
Self Storage
570-253-1100


Dyberry
Self Storage
570-253-1100

Home Self Storage FAQs Self Storage Tips Why Choose Us? Contact Us

Frequently Asked Questions About Self Storage

» Do you offer services for both the household and business customer?
» Are there moving trucks available to use?
» Can I buy boxes and other packing products from Honesdale & Dyberry Self Storage®?
» What does "on-site" manager mean?
» Do you have moving carts available?
» Do you have video cameras?
» Can anybody drive onto this property or do you need a PIN number?
» What is climate control?
» What is a roll-up door?
» Do I get a lock when I rent a unit?
» Do you offer RV/boat/car/motorcycle parking?
» What is a drive-up unit?
» What are your office hours?
» How far in advance can I book a reservation?
» What is the difference between an indoor and outdoor unit?
» What kind of security do you have?
» What are the payment terms?
» Do you accept credit cards?
» Can I pay my bills online?
» What sizes are available and how do I pick my size?

Do you offer services for both the household and business customer?

Yes! Honesdale & Dyberry Self Storage is a leader in the industry and has services for both the household and business customer. Click here to learn more about our household storage offerings. Click here to learn more about our business storage offerings.

Back to the Top

Are there moving trucks available to use?

Unfortunately the Honesdale Self Storage and Dyberry Self Storage facilities do not offer moving trucks. Once you have decided if you would like to use either the Honesdale or Dyberry Self Storage facility, we recommend contacting our Store Manager Kay to locate a nearby truck rental agency. Call 570-253-1100 and we will be happy to help!

Back to the Top

Can I buy boxes and other packing products from Honesdale & Dyberry Self Storage?

Yes. The Honesdale & Dyberry Self Storage facilities offer a wide variety of boxes and packing supplies.

Back to the Top

What does "on-site" manager mean?

"On-site" manager means that our Store Manager Kay Sillis is available during business hours.

Back to the Top

Do you have moving carts available?

The Honesdale Self Storage facility has inside units with access through a hallway and maintain an inventory of "push carts" that may be used free of charge. If you find yourself renting an inside unit and need a push cart, please let the Manager know and they will be happy to assist you.

Back to the Top

Do you have video cameras?

The Honesdale & Dyberry Self Storage facilities use video cameras as a deterrent. Cameras are generally located at the point of entry and exit and other areas around the facility. The number of cameras and the type of system that is installed at either facility will vary based on the design of the facility.

Back to the Top

Can anybody drive onto this property or do you need a PIN number?

The Honesdale Self Storage facility has locked doors which can only be opened by a security code that is assigned to each individual tenant. The code allows us to monitor who is entering and exiting the facility.

Back to the Top

What is climate control?

Climate controlled units maintain a temperature of 55 to 85 degrees. This feature helps protect your stored belongings from extreme temperatures. Climate control is NOT a feature that we offer at this time.

Back to the Top

What is a roll-up door?

Roll-up doors are the most common door in self-storage. They are accessed by sliding a latch and lifting the door upward, similar to the motion of a garage door. Roll-up doors allow you to maximize the usage of your space.

Back to the Top

Do I get a lock when I rent a unit?

You can purchase a new lock at the Honesdale & Dyberry Self Storage facility. We offer a variety of sizes and types of locks and recommend purchasing a disc lock to ensure the highest level of security.

Back to the Top

Do you offer RV/boat/car/motorcycle parking?

Yes! Both the Honesdale & Dyberry Self Storage facilities offer parking for RVs, boats, cars and motorcycles, although space is limited. To find the closest location and to see if this service is available please call the manager to determine the best location to store your RV, boat, car, or motorcycle.

Back to the Top

What is a drive-up unit?

A drive-up unit is an outside unit, located on the first floor of a facility, that gives you the ability to load your belongings into a unit directly from a vehicle or truck.

Back to the Top

What are your office hours?

The office hours are Monday to Friday 9am to 1pm and after hours / weekends by appointment. Access to your unit is available 24/7/365.

Back to the Top

How far in advance can I book a reservation?

We give you the flexibility to book a reservation up to 30 days in advance to help you plan ahead.

Back to the Top

What is the difference between an indoor and outdoor unit?

An outdoor unit has access from outside. An indoor unit is within the property and will require you to go inside to access your unit.

Back to the Top

What kind of security do you have?

Honesdale & Dyberry Self Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security. We feature fireproof doors with coded access, smoke alarms throughout the facility, well-lit facilities, individual door alarms and personal locks available for purchase. These features vary by location so contact the Store Manager for details about a specific location.

Back to the Top

What are the payment terms?

Honesdale & Dyberry Self Storage strives to make your storage experience as hassle free as possible, including paying your bill. Typically, our leases are month-to-month but we also offer the flexibility of long-term leases. We also offer AutoPay. We can automatically charge your Mastercard®, Visa®, and Discover® credit cards each month.

Back to the Top

Do you accept credit cards?

Yes! We accept several major credit cards including MasterCard®, Visa®, and Discover®.

Back to the Top

Can I pay my bills online?

No. At this time paying your bill online is not available. Please call our friendly Store Manager Kay and she will be happy to make arrangements for you to pay your bill. Her number is: 570-253-1100.

Back to the Top

What sizes are available and how do I pick my size?

We offer a wide range of sizes to accommodate your needs. Sizes range from 5x5, or 25 square feet, to 10x30, or 300 square feet. Determining the right size is easy with the help of our online size estimator and the help of our Store Managers who are trained to assist you in this process. To determine the sizes available at a location near you, send an email or contact the Store Manager.

Back to the Top
Copyright© 2009 by Honesdale Self Storage - All Rights Reserved   Webmaster Melloman Productions